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Guides for web hosting, game servers, billing, and migrations. Search filters articles below — full KB backend coming soon.
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Web Hosting Setup
Pointing DNS, uploading files, SSL, email setup, cPanel basics.
Game Server Setup
First boot, installing mods/plugins, console commands, backups.
Billing
Invoices, renewals, upgrades & downgrades, payment methods.
Migrations
Moving your site or game server to Ferroxel Hosting — what we need from you.
Popular articles
Nameservers are ns1.ferroxel.host /
ns2.ferroxel.host. Update them at your registrar;
propagation typically takes 5 minutes to 48 hours depending on TTL.
Verify with the DNS check tool in cPanel.
Use the Softaculous one-click installer in cPanel, or install manually: upload files via File Manager or FTP, create a MySQL database via phpMyAdmin, edit wp-config.php with your credentials, and run the install wizard. Our knowledge base has a full performance checklist.
In the Pelican panel, open the mod installer and select your loader (Fabric, Forge, or NeoForge). Browse the modpack list or upload custom mods via the built-in FTP browser. Restart the server from the console and check the log for any conflicts.
Open a support ticket with your cPanel login or a full backup archive, plus any database dumps. We handle up to 5 sites per migration request, with a typical turnaround of 1–2 business days. Track progress directly in your ticket.